发表于2004/10/9 15:43:00 1297人阅读
分类： 04 好文
- absoluteBUSY, web based application for contact management, project and task tracking, and more, targeted at groups of 3-50 users.
- Achiever CRM, an integrated solution for the mid-market sector (20 to 1,000 users).
- Amdocs ClarifyCRM, designed specifically for the needs of large companies with millions of customers, and complex and wide-ranging offerings.
- AngelexCRM.com, web-based eCRM solutions for small to mid-size companies, including Sales Leads, Sales Intelligence, and Contact Management.
- Astea International, equipment-centric CRM software solutions for improving productivity, revenue and customer interaction.
- Applied Predictive Technologies (APT), Clicks-and-Mortar Personalization(TM) for one-to-one communications with customers and optimization of retail networks.
- Applix iCustomer.Advantage is a customer-centric, web-based suite of business applications integrating CRM and real-time business intelligence.
- Ardexus, provides award-winning intelligent CRM software geared for the small to mid market.
- ATG provides Java-based software solutions that enable businesses to create, manage, and build customer relationships online
- Auratech WebCISS Help Desk System, 100% Web-based Help Desk System.
- Baan Enterprise Resource Management system, from managing your customer relations to optimizing your supply chain.
- Chordiant builds CRM applications that provide an enterprise-wide view of customer interactions by integrating the web, the call center, and retail operations
- Commence RM, a comprehensive CRM solution for small to mid-size businesses; a suite of applications for managing sales, marketing, campaign management, contact management, and customer support functions.
- ContacTracker.com, custom web-based CRM.
- CRM Impact from KnowledgeBase Marketing, Analytics, Strategic consulting, Technology, and Customer programs
- CRM Software from Siebel, a leader in CRM space, offering most functionally complete closed-loop sales, marketing, and customer service solutions.
- Data Distilleries, provider of DD Series open analytical CRM solutions that optimize the value of customer relationships across all channels.
- Database Systems Corp. CRM Software Telemation
- Deuxo, specializing in lead optimization
- DoubleClick, a leading marketing automation software suite that empowers marketers to rapidly design and execute more effective campaigns.
- e11, a Web based CRM solution, offers eCRM software, helpdesk software, email response system, knowledge management software, live chat.
- ePeople, web-based support solutions that improve the quality, speed, and efficiency of resolutions to complex issues.
- Epiphany, providing an integrated suite of software solutions that allow business users to collect, analyze, and act on customer data.
- ExDesk offers a web based help desk software and CRM solution for your IT support, service provider, and E-business needs.
- FrontPhase Technologies, provides a complete web based help desk software for small to medium businesses.
- Fulcrum Analytics, providing customer intelligence technology and services to help clients leverage their customer relationships.
- Graham Technology, offering GT-X Business Process Server technology infrastructure for CRM, e-business, and interactive digital TV services.
- Harte-Hanks, offering customer data management, multi-channel analytics, campaign management and real-time personalization.
- HelpDeskSite, help desk vendors and research, support solutions, call center software, and more.
- Hyperion, offering CRM Analysis Applications such as Customer Interaction Center for measuring and call center/customer service operations.
- IBM Customer Relationship Services (CRS): deliver customer value and satisfaction, enterprise-wide
- Insightful Corporation software and services for statistics, data mining and predictive analysis span the entire customer life cycle span.
- Kana Communications develops, markets and supports customer communication software products and services for e-Businesses.
- KiQ, developers of the OMEGA Active Decision Management Solution, featuring predictive modeling, strategy management & business rules, multi-channel deployment and business monitoring.
- KnowledgeSync 2000 from Vineyardsoft, allows users to specify sophisticated event triggers, and when they occur automatically sends alerts via e-mail, fax, page, and webcast.
- MarketMiner, provides MarketMiner tool for use in direct marketing applications such as response, valuation, and retention modeling.
- MarketSwitch, developers of Targeting Optimizer and Cross-Selling Optimizer database marketing products.
- mywice, web-based, offers Adress-, Contact-, Sales-, Project- and Knowledge Management.
- NCR Relationship Optimizer, a methodology, software and consulting services that help banks to build and manage true one to one relationships.
- Netmining NV, a developer of web based technology for sales and marketing people to analyse and mine web and other data
- Norkom Technologies, specialists in customer intelligence, develop and implement products such as Alchemist (tm) to predict the behaviour of clients' customers and markets.
- Onyx Software, provider of web-based CRM systems.
- Pivotal provides 360 eBusiness Relationship Management (eBRM) solutions that manage marketing, sales and service relationships between employees, business partners and customers on Internet Relationship Hubs.
- Portal Software, provider of customer management and billing software.
- Prime Response (UK-based), a marketing automation solutions provider offering Vantage(tm). Acquired by Chordiant, Jan 10, 2001
- Quadstone, offering DecisionHouse for model development and ActionHouse for automating the complete process of deploying a customer model.
- Quaero, offering CRM services that help companies maximize the profitability of customer relationships through a confluence of marketing, analytics and database technologies
- ReadyDesk, web based Help desk solution, with live support chat, unlimited custom tabs and fields, and more.
- RootSystems: Online BPM, Online CRM, Online SFA, integrated and extensible solution for your CRM, BPM, SFA, project management, software change management, help desk, and other collaboration needs.
- Salentica Analytics, a web based Dashboard with Messaging, Alerts, Segmentation and Scorecarding, for employees, partners and customers.
- SalesLogix (division of Interact Commerce Corporation), providing easy-to-use, intelligent tools for every type of selling agent.
- Sales Management Expert, web-based sales force automation and contact management software. Free online demo.
- SAS Customer Relationship Management Solutions, using SAS superior analytical CRM technologies along with proven methodologies and services allow you to understand your customers across all channels.
- Searchspace makes intelligent enterprise systems.
- SellWin, all Java, open-sourced client/server application for sales force automation
- Serio Helpdesk Software, distributed Helpdesk Software and Service Management technologies.
- Simera, Knowledge Management Software, CRM, customer and employee relationship tools, database profiling and business process automation
- Soffront Software, fully web-based, Intuitive, CRM solution for medium to large corporations; includes Sales Force Automation, Help Desk, Defect Tracking, Knowledge Management, Ticket Submission and Lead Generation modules
- SPSS CustomerCentric, a comprehensive analytical customer relationship management (CRM) solution. Computes and distributes customer scores to operational systems for personalized content delivery; gives insights to managers for informed, data-driven decisions.
- StatConsulting offers analytical solutions for CRM based on customer behavior modeling and data analysis, including customer segmentation and profiling, survival time analysis, LTV, and credit scoring.
- Talisma, full-service provider of enterprise-class electronic CRM solutions; multi-channel including phone, e-mail, web, wireless. Extensive training and integration.
- thinkCRA from thinkAnalytics, an integrated suite of Customer Relationship Analytics applications delivering advanced data-mining and real-time decisioning, massively scaleable, embedded and fully integrated with the major CRM and BI solutions.
- Unica Affinium(TM) a modular, cross-channel marketing suite, delivers deep functionality for data mining and predictive modeling, customer interaction and campaign management, real-time personalization, and reporting
- Update.com, Europe's leading vendor of e-CRM solutions, with over 400 customers in 18 languages.
- Vantive (now part of PeopleSoft), a leading provider of e-Customer Relationship Management.
- Verbind LifeTime system enables companies to examine sequential customer behavior for attrition, cross-sell and up-sell tasks.
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